Privacy Policy
Last updated: 4 November 2025
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Reach Africa (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of visitors to our website. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.reachafrica.com
1. Scope
This policy applies to personal information collected through our website, including contact forms, newsletter subscriptions, and cookies. It does not cover data processed in connection with client advertising campaigns or commercial agreements, which are subject to separate contracts.
We operate from Mauritius and provide services to clients and visitors across Africa, the European Union (EU), and the United States (US). Accordingly, we comply with applicable privacy regulations including the Data Protection Act (Mauritius), Protection of Personal Information Act (POPIA), and the General Data Protection Regulation (GDPR).
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2. Information We Collect
When you use our website, we may collect the following types of information:
Contact details such as your name, company, email address, and phone number (via our contact forms).
Subscription data when you sign up for our newsletter or updates.
Usage data including your browser type, device, operating system, and pages visited (collected via analytics and cookies).
Technical data such as IP address and general location for performance and security purposes.
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3. How We Use Your Information
We use personal information to:
Respond to your enquiries and requests.
Send newsletters or updates (only if you have opted in).
Analyse website usage and improve user experience.
Maintain website functionality, security, and compliance.
We do not sell or rent your information to third parties.
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4. Cookies and Tracking
Our website uses cookies and similar technologies to improve functionality and measure engagement.
Cookies help us remember your preferences, analyse performance, and serve relevant content.
You can modify your browser settings to block or delete cookies, though this may affect site functionality.
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5. Data Sharing
We only share limited personal information with trusted service providers where necessary for website operation and communication, such as our newsletter management tool (e.g., Mailchimp, Sendinblue, or equivalent).
These providers are bound by confidentiality and data protection agreements and are not permitted to use your data for their own purposes.
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6. International Transfers
As a Mauritius-based company, your information may be transferred and processed in other countries where our partners or service providers operate.
Where applicable, we ensure that appropriate safeguards are in place in accordance with GDPR and local privacy laws.
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7. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
You may request deletion of your personal information at any time by contacting us.
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8. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Withdraw consent for processing.
Object to processing or request data portability.
To exercise these rights, please contact us at info@reachafrica.com
9. Data Security
We implement technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.
While we take all reasonable precautions, no online transmission or storage system is completely secure.
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10. Changes to This Policy
We may update this Privacy Policy periodically to reflect legal, technical, or operational changes.
When updates are made, we will revise the “Last updated” date and post the new version on this page.
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11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@reachafrica.com
Website: www.reachafrica.com